Disclaimer

We work hard to present our products and service accurately. Because apparel and online shopping involve natural variations and third‑party carriers, some differences can occur. This page explains reasonable expectations when you shop with WPDOG.COM.

Quick reference

Topic	What to expect
Product imagery	Photos are for illustration. Styling props are not included unless stated. Minor differences in details or packaging can occur across production runs.
Color representation	Colors can look different due to screen settings, lighting, and fabric dye lots. A slight variance from on‑screen appearance is normal.
Sizing & fit	Size charts are guides, not guarantees. Garment measurements may vary by approximately ±1–3 cm (±0.4–1.2 in). Individual fit preferences also vary.
Availability	Stock levels change quickly. Items in your cart are not reserved until checkout is complete.
Shipping timelines	Handling and transit windows are estimates. Weather, carrier capacity, holidays, and address issues can extend delivery times.
Content & care info	Material, care, and styling info is for general guidance. Always follow the actual care label on the garment.
Pricing & typos	Occasional errors may occur. We may correct mistakes and will contact you if an order is affected to confirm or cancel with a refund.

Product imagery and colors

• Images aim to reflect the product as closely as possible; however, studio lighting and screen calibration can affect appearance.
• Accessories or props shown in photos are not included unless the description explicitly says so.
• Color and texture may vary slightly between production batches. These normal variances are not considered defects.

Sizing, measurements, and fit

• Size charts are approximate. Please allow a tolerance of about ±1–3 cm (±0.4–1.2 in) due to manual measurement and fabric characteristics.
• Fit notes such as “true to size” or “relaxed fit” are general guidance. Body shape and personal preference will influence fit.
• If you are between sizes or unsure, we recommend reviewing measurements carefully or contacting us for help before ordering.

Availability and order acceptance

• Product availability, specifications, and pricing may change without prior notice.
• Placing an item in your cart does not reserve it; your order is confirmed only after successful payment and order confirmation.
• In rare cases of pricing or description errors, we may cancel orders or request confirmation at the corrected details. If we cancel due to an error, you will receive a refund of the amount paid for the affected item(s).

Shipping estimates and delivery factors

• Most orders follow our typical timelines: handling within 1–2 business days and carrier transit in approximately 2–5 business days. These are estimates, not guarantees.
• Delays can occur due to carrier volume, weather, holidays, customs inspections (if applicable), or address verification issues.
• Tracking updates depend on carrier scans and may lag by 24–48 hours at certain stages.
• Business days exclude weekends and public holidays.

Product information and care guidance

• All product details, material notes, and care suggestions are provided for general informational purposes.
• Always follow the care instructions on the garment’s label. When in doubt, test for colorfastness on a small area first.
• If you have material sensitivities or allergies, review the listed fabric composition before use or contact us for clarification.

General

• This page outlines reasonable limitations common to apparel retail. It does not replace any rights you may have under applicable consumer laws.
• If something doesn’t look right with your order, please reach out so we can review and assist.

Questions

Need help or more detail about a product before you buy? Email [email protected] and our team will be glad to assist.