Shipping & Delivery

We aim to get your order on its way quickly and reliably. Below is what to expect from the moment you check out to the moment your package arrives.

Processing & Dispatch

Handling time: 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after business hours are processed the next business day.
You’ll receive a shipment confirmation email with tracking once your order leaves our facility.

Typical transit time after dispatch: 2–5 business days.
Delivery timeframes are estimates and can be affected by carrier delays, weather, peak seasons, or remote delivery locations.

Stage	What happens	Estimated time
Order received	Order confirmed and queued for picking	Same day or next business day
Processing	Quality check and packing	1–2 business days
In transit	Carrier moves your package to the delivery address	2–5 business days

Most orders arrive within 3–7 business days from the order date, depending on when the order is placed and your location.

Service	Rate	Notes
Standard Shipping	$6.99	Flat rate per order

Tracking details are emailed once your order ships.
It can take up to 24–48 hours for tracking to begin updating after the label is created.
If tracking stalls or you have questions, contact us at [email protected] with your order number.

To prevent delays, items may ship separately depending on availability or warehouse location.
If your order is split, you will receive separate tracking numbers at no extra shipping cost.

Please double-check your shipping address at checkout. We ship to the address provided.
If you need to update the address, email [email protected] as soon as possible. We can assist if the order has not yet shipped.
Once dispatched, we are unable to reroute packages.

Can’t find your package after a delivery scan? First, check with household members, neighbors, building management, and any safe-drop areas.
If still not located, contact us within 7 days of the delivery scan or last tracking update. We will help start a carrier trace and advise next steps.
For damaged items, keep all packaging materials and share clear photos when you contact support so we can assist quickly.

If a package is returned to us due to an incorrect/undeliverable address or refusal, we’ll contact you to confirm next steps.
We can reship to an updated address; an additional $6.99 shipping fee may apply.

Shipping availability is shown at checkout based on your address. Some locations may have limited service.
We partner with reliable carriers and may fulfill from multiple locations to ship orders efficiently.