Privacy Policy

At Wpdog, we recognize that your privacy is a matter of trust. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wpdog.com (the “Site”).

As a provider of premium women’s clothing, we are committed to protecting the data of our customers with the same level of care we apply to our garments. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with the Wpdog Site, we collect two primary types of information: Device Information (collected automatically) and Order Information (provided by you).

1.1 Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

1.2 Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity Data: Name, billing address, and shipping address (e.g., 759 Creekbridge Dr, Rock Hill, SC 29732).
• Payment Information: Credit card numbers (processed through secure, encrypted gateways), email address, and phone number.
• Preference Data: Clothing sizes, style interests, and purchase history.

2. How We Use Your Personal Information

We use the Personal Information we collect to fulfill our operational commitments and provide a superior shopping experience.

2.1 Order Fulfillment and Logistics

The primary use of your information is to ensure your women’s clothing order reaches you within our 3–9 business day window.

• Processing: Managing your payment and preparing your items during the 1–3 day handling period.
• Shipping: Providing your name and address to our carriers (USPS, UPS, or FedEx) and calculating the $6.99 flat-rate shipping fee.
• Communication: Sending you order confirmations, tracking numbers, and updates regarding our 5:00 PM EST cut-off times.

2.2 Business Improvements and Security

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

2.3 Marketing Communication

Consistent with the preferences you have shared with us, we may provide you with information or advertising relating to our latest collections, seasonal sales, or updates to our Return & Refund policies.

3. Data Collection Summary Table

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Service Providers: We use third-party platforms to power our online store.
• Logistics Partners: We share your shipping details with USPS, UPS, and FedEx to facilitate delivery from our Rock Hill facility to your doorstep.
• Payment Processors: We use secure payment gateways to process transactions. We do not store your full credit card number on our servers.
• Analytics: We use analytics tools to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising and Tracking

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5.1 Opting Out

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. Your Rights and Data Control

Depending on your location, you may have certain rights regarding the personal information we hold about you.

6.1 Access and Portability: You have the right to request a copy of the Personal Information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6.2 Deletion (The Right to be Forgotten): You may request that we delete your personal data. Please note that we may be required to retain certain information for legal, tax, or fraud prevention purposes.

6.3 Exercise Your Rights: To exercise any of these rights, please contact us at [email protected]. We will respond to your request typically within 30 days.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to handle future customer service inquiries, manage returns, and verify warranty or defect claims.

8. Security of Your Information

The security of your Personal Information is important to us. We employ industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so that we may delete the information from our servers.

10. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy.

11. Contact and Corporate Information

If you have questions about our privacy practices, would like to make a complaint, or wish to exercise your data rights, please reach out to our dedicated support team.

12. Conclusion

At Wpdog, we are dedicated to providing a safe and secure shopping environment. We value the privacy of our community and ensure that your data is handled with professionalism and integrity. Whether you are browsing our latest women’s fashion or awaiting a delivery, you can rest assured that your information is protected according to the highest standards of digital privacy.

Thank you for trusting AUSTIN KASEY HAZEN LLC with your fashion needs.